Online Services Maintenance for TAJ Systems

Tax Administration Jamaica (TAJ) will conduct maintenance activities to a section of its online platform beginning 7:00 p.m. Friday, July 7 to 7:00 a.m. Monday, July 10, 2023. The public is being advised that several of the Tax Authority’s online service features will be suspended, as the scheduled routine maintenance work is undertaken to improve the business experience via the Authority’s digital platform.

Taxpayers who conduct business using the Revenue Administration Information System (RAIS) will NOT be able to conduct their usual online transactions during the period of the scheduled system downtime. These services include filing, business-related tax payments, system queries, TRN and TCC services. 

Due to the nature and scope of the maintenance activity to be carried out, persons are advised that the Portmore Tax Office will not be open on Saturday July 8, 2023, to facilitate the maintenance exercise. The office will reopen for usual business on Monday July 10, 2022, at 8:30 a.m.

Taxpayers will still be able to conduct select online transactions during the maintenance activity, to include:  Property Tax Payments and Queries  Traffic Ticket payments  Fitness Fee payments. 

Additionally, persons will be able to conduct business using the TAJ mobile application, downloadable from the Google Play Store. The app can also be used to conduct Property and Traffic Ticket services on the go.

Clients are encouraged to conduct their RAIS related transactions ahead of the scheduled system downtime, whether online or by visiting a Tax Office.

For further information call the Tax Administration Customer Care Centre at 888-TAX-HELP (888-829-4357) or visit the website www.jamaicatax.gov.jm.