TAJ Announces Limited Services at Select Western Jamaica Locations Following Hurricane Melissa

Tax Administration Jamaica (TAJ) is advising the public that, in the aftermath of Hurricane Melissa, operations across several locations in western Jamaica have been disrupted. As a result, a number of offices are currently offering limited services during reduced operating hours on weekdays.

The affected locations include:

• Montego Bay Revenue Service Centre
• Falmouth Tax Office
• Jackson Town Tax Office
• Darliston Tax Office
• Lucea Tax Office 

The Montego Bay Revenue Service Centre (MBRSC) remains open from 8:30 a.m. to 3:00 p.m., providing all regular services except same-day Driver’s Licence processing. Meanwhile, the Falmouth, Jackson Town, Darliston, and Lucea Tax Offices are operating from 8:30 a.m. to 2:00 p.m. These offices are currently able to issue previously processed documents only, including:

• Driver’s Licences
• Motor Vehicle Registration Plates
• Motor Vehicle Titles
• Taxpayer Registration Number (TRN) Cards

Support for TAJ eServices, including Electronic Motor Vehicle Registration (eMVRC), is also available at these locations. Customers accessing eServices must bring their own digital devices with internet connectivity.

TAJ teams are actively working to restore full services at all western Jamaica Tax Offices as soon as possible. In the meantime, taxpayers are encouraged to utilize the wide range of services available via the online platform at www.jamaicatax.gov.jm, including tax payments and motor vehicle transactions. 

Tax Administration Jamaica thanks the public for their patience and understanding during this recovery period.

For further information or assistance, please contact TAJ’s Customer Care Centre at (888) TAX-HELP (829-4357).