FAQs

Frequently asked questions

Have questions? We're here to help.

Helping Hand

Customer Service

What should I do I if I am not completely satisfied with the service I received?

What if I am are still dissatisfied with the level of service and/or suggested solutions received from Tax Administration Jamaica?

Direct Banking

To encourage compliance and create a more convenient way for taxpayers to pay their taxes, Tax Administration Jamaica (TAJ) accepts payments made via Direct Banking (electronic transfer of funds between banks).

How do I use Direct Banking?

What are the participating banks in Jamaica Clearing House?

Refunds

What are the different categories of refunds

What forms are used?

What forms do I need for a Study Leave refund?

What forms do I need for a refund as a self employed individual?

What forms do I need for a Company refund?

What forms do I need for a refund as an Expatriate?

What forms do I need for a refund as a Pensioner or Golden-ager?

What forms do I need for a refund regarding redundancy cases?

What forms do I need for a refund regarding unemployment cases?

What forms do I need for a refund as a Certfied Disabled?

What forms do I need for a refund for minors?

What forms do I need for a refund as a Commissioned Sales Agent?

What forms do I need for a refund regarding PAYE cases?

What forms do I need for a refund regarding cases of exemptions?

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